Arthur Shelley, Intelligent Answers and RMIT University, Melbourne, Australia. Graduate School of Business and Law, RMIT University, GPO Box 2476, Melbourne VIC 3001 Australia. Tel. (61) 413 047 408. Tel. (61) 413 047 408, Email: This email address is being protected from spambots. You need JavaScript enabled to view it.. Skype:  Arthur.Shelley. LinkedIn:


Innovations in how a postgraduate course in knowledge management is delivered have generated better learning outcomes and made the course more engaging for learners. Course participant feedback has shown that collaborative active learning is preferred and provides them with richer insights into how knowledge is created and applied to generate innovation and value. The course applies an andragogy approach in which students collaborate in weekly dialogue of their experiences of the content, rather than learn the content itself. The approach combines systems thinking, learning praxis, and active learning to explore the interdependencies between topics and how they impact outcomes in real world situations. This has stimulated students to apply these ideas in their own workplaces.

Keywords: knowledge, learning, education, systems thinking, design thinking, active learning interdependence, wiki.